Disclaimer
Welcome to The Pastry Cottage! We are a cottage bakery operating in Kansas, dedicated to providing high-quality, homemade baked goods. Please read the following disclaimer carefully before using our website or purchasing our products.
General Information
All information and materials on this website are provided for informational purposes only and do not constitute professional, legal, or medical advice. We strive to ensure the accuracy of the information provided, but we make no guarantees regarding the completeness, reliability, or accuracy of this information.
2. Product Information
Our products are made in a home kitchen that is not subject to state licensure or inspection. While we adhere to high standards of cleanliness and food safety, our kitchen may process common allergens, including but not limited to nuts, dairy, wheat, and eggs. We cannot guarantee the absence of cross-contamination.
3. Allergy and Dietary Information
It is the customer's responsibility to inform us of any food allergies or dietary restrictions before placing an order. We provide ingredient lists for our products upon request. However, we cannot accommodate all dietary restrictions and do not claim to offer allergen-free products.
4. Limitation of Liability
By purchasing our products or using our website, you agree that The Pastry Cottage, its owners, employees, and affiliates, are not liable for any direct, indirect, incidental, or consequential damages that may arise from the use or inability to use our products or website, including but not limited to foodborne illness, allergic reactions, or any other adverse effects.
5. Health and Safety
We follow strict health and safety guidelines to ensure the quality and safety of our baked goods. However, we are not responsible for any health issues that may arise from the consumption of our products. Customers should consume our products at their own risk and follow safe food handling and storage practices.
6. Product Customization and Special Orders
Any customization or special orders are subject to additional terms and conditions, which will be communicated at the time of order placement. Custom orders are subject to availability of ingredients and may require substitutions, which will be communicated in advance.
7. Shipping and Delivery
We are not responsible for delays or damages that occur during shipping and delivery. Once the product leaves our premises, it is the responsibility of the shipping carrier.
8. Returns and Refunds
All sales are final. We do not accept returns or provide refunds unless the product is defective or the wrong item was delivered.
9. Privacy Policy
Any personal information collected on this site will be kept confidential and will not be sold, reused, rented, loaned, or otherwise disclosed. Please review our Privacy Policy for more details.
10. Intellectual Property
All content, including but not limited to text, graphics, logos, images, and software, is the property of The Pastry Cottage and is protected by copyright laws.
11. Third-Party Links
Our website may contain links to third-party websites. We do not endorse or assume responsibility for the content, products, or services of any linked websites. Accessing third-party websites is at your own risk.
12. User-Generated Content
We are not responsible for the content posted by users on our website, including customer reviews and comments. Any user-generated content is the sole responsibility of the user who posts it.
13. Age Restrictions
Purchases should be made by adults or with adult supervision. By placing an order, you confirm that you are of legal age to do so.
14. Force Majeure
We are not liable for any failure to perform due to causes beyond our reasonable control, including but not limited to natural disasters, pandemics, and other acts of God.
15. Local Pickup
If you choose local pickup, once the product is handed over, it is the customer's responsibility to ensure safe transport and storage.
16. Compliance with Laws
Customers are responsible for compliance with their local laws regarding the purchase and consumption of our products.
17. Photographs and Representations
Product images on our website are for illustrative purposes only. The actual product may vary slightly in appearance.
18. Payment Terms
We accept payments through Square, which works with any US-issued and most internationally-issued magstripe or chip cards bearing a Visa, Mastercard, American Express, Discover, JCB, or UnionPay International logo. We also support mobile wallets such as Apple Pay, Google Pay, and Samsung Pay and Venmo. Payment is due at the time of order placement.
19. Contact Information
If you have any questions or concerns regarding this disclaimer, please contact us at orders@thepastrycottage.com.
20. Changes to This Disclaimer
We reserve the right to update or modify this disclaimer at any time without prior notice. Your continued use of our website and purchase of our products constitutes acceptance of any changes to this disclaimer.
21. Governing Law
This disclaimer and any disputes arising from it shall be governed by the laws of the State of Kansas, without regard to its conflict of law principles.
Privacy Policy
Privacy Policy
At The Pastry Cottage, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase. By using our website, you consent to the practices described in this policy.
Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, shipping address, billing address, and payment information.
Non-Personal Information: Browser type, IP address, device information, and website usage data.
2. How We Use Your Information
We use your information to:
Process and fulfill your orders.
Communicate with you regarding your orders or inquiries.
Improve our website and customer service.
Send you promotional emails (you can opt out at any time).
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as necessary to fulfill your order or comply with legal requirements.
Data Security
We implement various security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
2. Cookies
Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
3. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.
4. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
5. Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at orders@thepastrycottage.com.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements.
6. Third-Party Services
We may use third-party services to process payments or send promotional emails. These services have their own privacy policies and are responsible for the data they collect and process.
7. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Your continued use of our website constitutes acceptance of any changes.
8. Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us at orders@thepastrycottage.com.
Terms and Conditions
Terms and Conditions
By using our website or purchasing our products, you agree to comply with the following Terms and Conditions. Please read them carefully.
Use of Website
You agree to use our website for lawful purposes only and not to engage in any conduct that could harm our business or others.
2. Product Orders
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.
3. Pricing and Payment
Prices are subject to change without notice. Payment is due at the time of order placement. We accept payments through Square, which works with any US-issued and most internationally-issued magstripe or chip cards bearing a Visa, Mastercard, American Express, Discover, JCB, or UnionPay International logo. We also support mobile wallets such as Apple Pay, Google Pay, and Samsung Pay and Venmo.
4. Shipping and Delivery
Shipping and delivery times are estimates and may vary. We are not responsible for delays or damages that occur during shipping.
5. Returns and Refunds
All sales are final. We do not accept returns or provide refunds unless the product is defective or the wrong item was delivered.
6. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of The Pastry Cottage and is protected by copyright laws.
7. Limitation of Liability
The Pastry Cottage, its owners, employees, and affiliates are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.
8. Governing Law
These Terms and Conditions are governed by the laws of the State of Kansas, without regard to its conflict of law principles.
9. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time. Your continued use of our website constitutes acceptance of any changes.
10. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at orders@thepastrycottage.com.
Refund Policy
Refund Policy
At The Pastry Cottage, we strive to provide the best quality baked goods. However, due to the nature of our products, all sales are final.
Defective or Incorrect Items
If you receive a defective or incorrect item, please contact us within 24 hours of delivery with a photo of the product. We will review your request and, if approved, provide a replacement or refund.
2. Order Cancellations
Orders can be canceled within 24 hours of placement for a full refund. After 24 hours, cancellations will not be accepted.
3. Contact Information
For any refund or cancellation inquiries, please contact us at orders@thepastrycottage.com.
Shipping Policy
Shipping Policy
We aim to provide timely and reliable shipping for all our products.
Shipping Methods
We offer standard and expedited shipping options. Shipping costs are calculated at checkout based on your location and the shipping method selected.
2. Delivery Times
Delivery times are estimates and may vary. We are not responsible for delays caused by the shipping carrier.
3. Shipping Restrictions
We currently ship within [list of areas/countries]. Please ensure your shipping address is accurate to avoid delays.
4. Local Pickup
Local pickup is available by appointment. Once the product is handed over, it is the customer's responsibility to ensure safe transport and storage.
5. Lost Packages
If your package is lost during shipping, please contact us at orders@thepastrycottage.com. We will work with the shipping carrier to locate your package, but we are not responsible for lost items once they have been handed over to the carrier.
6. Contact Information
For any shipping inquiries, please contact us at orders@thepastrycottage.com.
Custom Orders Policy
Custom Orders Policy
We are happy to accommodate custom orders for special occasions.
Customization Requests
All customization requests must be made at the time of order placement. Additional fees may apply for custom designs and ingredients.
2. Availability
Custom orders are subject to the availability of ingredients and our production schedule. Please place your custom order at least 2 weeks in advance.
3. Communication
We will communicate any necessary substitutions or changes to your custom order in advance.
4. Payment
A non-refundable deposit of [percentage] is required for all custom orders. The remaining balance is due upon delivery or pickup.
5. Contact Information
For custom order inquiries, please contact us at orders@thepastrycottage.com.
Environmental Policy
Environmental Policy
At The Pastry Cottage, we are committed to sustainability. We use recyclable packaging and strive to minimize waste in our production process. We encourage our customers to recycle our packaging and support eco-friendly practices.
Terms of Use
Terms of Use
By accessing and using our website, you agree to the following Terms of Use:
User Conduct
You agree to use our website only for lawful purposes. Prohibited behaviors include, but are not limited to, harassment, impersonation, and posting offensive content.
2. Termination of Use
We reserve the right to terminate your access to our website at our discretion, without notice, if you violate these Terms of Use.
3. User-Generated Content
We are not responsible for the content posted by users on our website, including customer reviews and comments. Any user-generated content is the sole responsibility of the user who posts it.
Social Media Policy
Social Media Policy
We love engaging with our customers on social media. Please direct any customer service inquiries to orders@thepastrycottage.com for the fastest response.
Interaction with Customers
We encourage positive and respectful interactions on our social media platforms.
2. User-Generated Content
By tagging us or using our hashtag, you give us permission to repost your content on our social media channels.
Cookie Policy
Cookie Policy
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device to collect information about your preferences and activity. You can disable cookies through your browser settings, but this may affect your ability to use certain features of our website.